1. Basic precautions:

1. The electronic file invoice and the loading list (the fixed template of our company) shall be provided for delivery
2. The actual goods must be consistent with the declared product name in the shipping list (forecast). If the declaration does not match, our company will not be responsible for the customs deduction. All consequences and expenses will be borne by the sender
3. Do not accept imitation brand products. If imitation brand products are found, a fine of RMB100-1000/ticket will be processed and returned.
5. Not to accept: liquids, powders, food, medicines, flammable and explosive, antiques, currencies and other countries prohibit export and airlines banned products; if any act of charging is found, the goods will be confiscated and a fine of RMB 1,000 will be imposed;
6. Warm reminder: In order to ensure the smooth customs clearance of the goods, each product needs to be shipped with a "MADE IN CHINA" label. If the product is not affixed with a label made in China, our company will not be responsible for the deduction of the goods;
7. U.S. local use UPS or FEDEX for transshipment and delivery;
8. If it is FBA goods, in order to ensure the normal scanning of FBA, at least 2 FBA barcodes (one before and after) must be affixed to each box of the outer box, please cooperate;
9. The above cargo service is limited to the 48 states of the United States. Mailboxes and military addresses are not accepted (Alaska, Hawaii, Puerto Rico, Guam and other islands are not accepted)
10. If the address error causes UPS or FEDEX to change the address and deduction costs, the specific costs incurred need to be consulted with our customer service separately;
11. After the goods are shipped, if the customer needs to deduct, change the address or need other services, additional operating costs are required, and the specific costs are inquired;
12. General trade expenses RMB400/LB
13. The destination customs recognizes that the goods are branded goods, or are CE, Bluetooth, HDMI, FDA, FCC, laceyAct, DOT and other certification issues, or the goods belong to local anti-dumping, the goods or goods that do not meet the import requirements of the destination country, the customer needs Provide the corresponding power of attorney or certification report. If the goods cannot be provided and the goods are detained or even returned, all responsibilities and related expenses will be borne by the sender;

2. Additional product charges (single inquiry)

1. The following products require single inquiry:
FDA, EPA products, wood products, kitchen supplies, toys, Bluetooth (certification required), HDMI (certification required)
2. The following products require single inquiry:
Solar products, kitchen knives, some helmets, some supporting liquid products, silicone dolls, mice, DOT products (certification required)
3. The following products require single inquiry:
Pure battery (documents are complete, only after the shipping company has passed the review), Muyan ball;

3. Miscellaneous fees (need to be superimposed with product accessory fees)

1. The following products require single inquiry:
FDA, EPA products, wood products, kitchen supplies, toys, Bluetooth (certification required), HDMI (certification required)
2. The following products require single inquiry:
Solar products, kitchen knives, some helmets, some supporting liquid products, silicone dolls, mice, DOT products (certification required)
3. The following products require single inquiry:
Pure battery (documents are complete, only after the shipping company has passed the review), Muyan ball;

4. Other surcharges

1. Oversized cargo (pallet cargo, wooden box cargo, air box cargo):
No answer
2. Relevant return: If the recipient or sender during the delivery, or the wrong address cannot be delivered resulting in a return, the return fee will be reported in time, and the actual occurrence shall prevail;
For returned shipments, our company is only responsible for returning to our US warehouse and storing the goods for free for 3 days. The part beyond 3 days will be charged at RMB10/piece per day;
Shipping costs incurred during the refund process, our company will truthfully charge the sender;
If there is a request to re-send the shipment, the specific costs incurred need to be consulted with our customer service separately;
3. UPS receipt form (P.O.D), application: USDS/piece

Five, weight and volume attachment fee

1. The calculation method of cargo weight: length cm×width cm×height cm/6000, the total weight and volume weight are larger;
2. The following situations: The company needs to charge RMB170/piece; private addresses need to charge RMB600/piece:
A: The actual weight of a single piece is more than 22KG, and a small piece is 68KG;
B: The length of the first side exceeds 150CM, and the length of the second side exceeds 76CM;
C: Non-carton packaging goods, irregular packaging goods, the company address needs to add RMB 170/piece;
3. Enclose the factory: (addition of one length, two widths and three heights), can not exceed 320CM, more than the required single inquiry channel

Six, compensation clause

Compensation plan: (Choose this channel for delivery means that we default to our compensation standard)
1) In the course of transportation, if all the goods are lost or deducted (such as due to infringement, our company does not bear any responsibility and reserves the right to pursue the sender’s compensation for the losses caused by our company), the compensation will be RMB40/KG, no refund Shipping.
2) The non-refundable freight that is partly lost after the UPS has been picked up will be compensated according to the declared value (up to 100 USD/ticket, and the specific compensation amount is subject to UPS official). The customer needs to provide an invoice and a UPS problem form, non-Amazon address and UPS has For the lost parts picked up, the recipient needs to find the local UPS to make a claim on his own. Our company only provides assistance services and is not included in the scope of our company's compensation; if the goods entered into the Amazon warehouse show that they have not been signed online, they need to provide background data, invoices and UPS problem forms Only apply, and the final result is subject to confirmation by our dedicated customer service colleagues! (In addition, all claims can only be processed by the customer within 30 natural days from the day when our company enters the warehouse, and the processing will be automatically abandoned by default);
3) No compensation will be given for all or part of the goods damaged.

Special reminder: Once the customer agrees to accept our service, it is deemed that the customer has read the content of the remarks in this price list and our shipping terms and accepts the constraints of the terms